These terms govern your use of TaktMaster Pro. By using our service, you agree to these terms which are designed to protect both your interests and ours.
Rights and restrictions for using TaktMaster Pro software and services
Your responsibilities and our commitments for data security and privacy
Understanding responsibilities and limitations in our service relationship
Activities and uses that are not permitted under this agreement
By accessing and using TaktMaster Pro ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
TaktMaster Pro provides industrial engineering time study software including:
To access certain features of the Service, you must register for an account. You agree to:
You agree not to use the Service to:
The Service and its original content, features, and functionality are and will remain the exclusive property of TaktMaster Pro and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our prior written consent.
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices. You retain all rights to data you input into the Service, and we provide tools for data export and deletion upon request.
Paid subscriptions are billed in advance on a monthly or annual basis. You agree to:
You may cancel your subscription at any time. For annual subscriptions, we offer a 30-day money-back guarantee. Refunds are processed within 5-10 business days to your original payment method.
In no event shall TaktMaster Pro, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
If you have any questions about these Terms of Service, please contact us at:
Email: support@taktmasterpro.com
Phone: 01946 448901
Address: Sandhills Court, Whitehaven, United Kingdom
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For EU Residents: Nothing in this clause affects your rights as a consumer under mandatory EU consumer protection laws.
Before filing a claim, you agree to contact us at legal@taktmasterpro.com to attempt to resolve the dispute informally for at least 30 days.
If informal resolution fails, disputes may be referred to mediation before proceeding to court.
You may bring claims in small claims court if they qualify under the applicable jurisdiction's rules.
We strive to maintain 99.9% uptime excluding scheduled maintenance. Our actual uptime is dependent on our infrastructure partners (Supabase: 99.9%, Vercel: 99.99%).
We provide 48 hours notice for planned downtime whenever possible.
If uptime falls below 99.5% in a calendar month, you may be eligible for service credits. Contact support for details.
SLA excludes downtime due to: third-party services, your network/equipment, force majeure events, or your violation of these Terms.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
The Service is not a substitute for professional industrial engineering advice. You are responsible for verifying all calculations and recommendations before implementing them in production environments.
You agree to indemnify, defend, and hold harmless TaktMaster Pro, its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
We shall not be liable for any failure or delay in performance of our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to:
You may not assign, transfer, or delegate these Terms or your rights and obligations hereunder, in whole or in part, without our prior written consent. Any attempted assignment in violation of this section shall be void.
We may assign these Terms, in whole or in part, to any affiliate or in connection with any merger, acquisition, reorganization, or sale of all or substantially all of our assets. We will provide you with 30 days' notice of any such assignment.
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If such modification is not possible, that provision shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy, Cookie Policy, Acceptable Use Policy, and any other policies or agreements referenced herein, constitute the entire agreement between you and TaktMaster Pro regarding the use of the Service and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
Now that you understand our terms, get started and experience professional-grade time study software.
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